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Category: OTRS
Nagios addons for OTRS.
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A plugin to check an OTRS database for tickets with specified queue and ticket state.
check_otrs_user.pl
Even if you want to know how many users are still logged in on your OTRS installation you can just take a look at the session management through OTRS. Specially you want to know through which times the most users are online you may look into the weblogs o ...
Nagios OTRS Integration
Scripts to send emails to OTRS in the case of new errors or recoveries in Nagios.
recovered_service_handler
This event Handler updates the Ticket in the OTRS help desk, which is raised on NON-OK state of a service via email alert,when the service comes back(OK-State).
