Nagios OTRS Integration

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Last Release Date

2008-09-08

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nagiosexchange

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Files:

File	Description
nagios+otrs.tgz	The scripts

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Scripts to send emails to OTRS in the case of new errors or recoveries in Nagios.

Open Tickets from Nagios: send an email via (host_)notify_otrs.sh if an error is acknowledged to open a new ticket. The scripts are notifications command to send notifications to the (Nagios) user otrs.

Close Tickets from Nagios: send an email via (host_)otrs_event_ok.sh if host or service recovers from error state. The close scripts are eventhandlers.

On OTRS you will need to install the SystemMonitoring extension (available for OTRS versions>= 2.2)

Reviews (1)

how to integrate the otrs and nagios

bypathana, September 5, 2012

1 of 1 people found this review helpful

can anyone tell me how to integrate the otrs and nagios,how to use the above files while integration.please provide a doc or link for integration.

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